Thinkaflow - Turn your thoughts into flow

1. Introduction

LEX RESO LTD ("we," "our," or "us") operates Thinkaflow (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

Personal Information

We collect the following personal information:

Name and email address
Country of residence
Billing address (for paid subscriptions)
Payment information (processed securely by Stripe)

Usage Data

We automatically collect:

IP address and browser type
Pages visited and time spent
Device information
AI generation logs for billing and analytics

3. How We Use Your Information

We use your information to:

Provide and maintain the Service
Process payments and manage subscriptions
Generate AI-powered plans based on your input
Send administrative emails (subscription updates, security alerts)
Improve our Service through analytics
Comply with legal obligations

4. Data Storage and Security

Your data is stored on secure servers in the European Union (London/Frankfurt region via Railway PostgreSQL). We use industry-standard encryption (TLS/HTTPS) for all data transmission and storage.

5. Third-Party Services

We share data with the following third-party services:

OpenAI & Anthropic: For AI plan generation
Stripe: For payment processing
Zoho Mail: For sending emails
Vercel: For hosting and analytics

6. Your Rights (GDPR)

If you are in the EU/UK, you have the right to:

Access: Request a copy of your data
Rectification: Correct inaccurate data
Erasure: Delete your account and data
Portability: Export your data (PDF/Markdown)
Object: Opt out of certain data processing

To exercise these rights, contact us at support@thinkaflow.com

7. Data Retention

We retain your data until you delete your account. After deletion, data is removed within 30 days, except where required by law.

8. Cookies

We use essential cookies for authentication and session management. See our Cookie Policy for details.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email.

10. Contact Us

For questions about this Privacy Policy, contact us at:
Email: support@thinkaflow.com
Company: LEX RESO LTD, United Kingdom